FAQ’s

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FAQ’s

Shopping Information

Yes, all our perfumes are 100% authentic and are sourced from reputable manufacturers. We take pride in offering only genuine fragrances to our customers.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the courier’s website.

We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. All transactions are secured for your protection.

We want you to be completely satisfied with your purchase. If you’re not happy with your perfume, please refer to our Return and Exchange Policy for more details on how to return or exchange items.

If you have any questions or concerns, you can reach our customer support team by emailing us at info@zeeessence.shop or by using the contact form on our website.

If your perfume arrives damaged, please contact our customer support team within 48 hours of receiving the product. We will assist you in resolving the issue promptly.

Yes, we offer gift cards for Zee Essence perfumes. They are a perfect gift for perfume lovers and can be purchased directly on our website.

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